Testimonials |
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"I had spent so much money on an anniversary present for my wife but when it arrived it was damaged. I tried ringing customer complaints but no one answered the phone. I didnt know what else to do. Then I came across your website. Since I have sent off your complaints letter I have received an undamaged anniversary present along with compensation." |
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"I own a beauty salon and decided to restock my shelves with new products for the Christmas season. When I received the goods the lids were not screwed on tightly enough and during transit creams, lotions, and oils had spilt everywhere. All I revived was a box full of mess. I was so upset I had spent so much money on picking top of the range products that I knew my clients would like. I have sent the complaints letter you drew up for me and now I can't wait for their reply." |
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"I was so angry with the service I had received from an unnamed mobile phone company I just couldnt think what to put in my complaints letter. I had 9 attempts before I gave up. I then found your service and I had a letter written for me in no time at all. Thanks for your tremendous service - I wont be complaining about you!" |
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"I own a flat that I rent to students. Last month not one of them paid their rent and I wasn't quite sure how to go about the situation. Thanks to your final demand letters I am now back in control - if they don't pay me two months rent then I will be taking legal action." |
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"I ordered some things online and I paid for a home delivery service. Weeks passed and I never received my goods. I got in contact with the company and they said it was delivered to me 3 days after I ordered. I did some digging around and my neighbour said that they saw a van dump some boxes on my front lawn. A few minutes later a man walked by and carried them away. Thanks to your letter I can officially complain about their rubbish service and request to be reimbursed." |
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"Thanks to you guys I received a full refund and compensation within 2 weeks! It really does pay to complain." |
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The Essential Guide
to Complaining Politely
(RRP £19.99)
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AND
The Essential Guide
to Knowing Your Rights
(RRP £19.99)
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